Legal Notice

Last Updated: August 19, 2026

1. Business Information

This website is operated by AELVENA, an online retailer specializing in decorative lighting products, modern lighting solutions, and home décor products.

Brand Name: AELVENA

Email: aelvena8@gmail.com

Business Address:

AELVENA
Sansha Jiehui 14th Street No.1, 2nd Floor
Henglan Town
Zhongshan City, Guangdong Province
Postal Code: 528478
China

Throughout this website, the terms “we”, “us”, and “our” refer to AELVENA.

AELVENA is committed to providing customers worldwide with thoughtfully designed lighting products that combine functionality, quality, and aesthetic value for residential and commercial spaces.

2. Acceptance of This Legal Notice

By accessing or using this website, you acknowledge that you have read, understood, and agreed to this Legal Notice together with our:

• Terms of Service;
• Privacy Policy;
• Shipping Policy;
• Return & Refund Policy.

If you do not agree with these terms, please discontinue use of this website.

3. Website Usage

You agree to use this website only for lawful purposes.

You must not:

• Use this website for fraudulent activities;
• Attempt to damage, disable, or interfere with website functionality;
• Access unauthorized areas of the website;
• Copy, reproduce, distribute, or commercially use website content without written permission;
• Misuse product images, descriptions, or brand materials.

AELVENA reserves the right to restrict access or refuse service to users who violate applicable laws or these terms.

4. Product Information

AELVENA makes every effort to ensure that all product information displayed on our website is accurate and updated.

Product information may include:

• Product names;
• Product images;
• Materials;
• Dimensions;
• Specifications;
• Colors;
• Prices.

Due to differences in:

• Screen displays;
• Photography conditions;
• Lighting environments;
• Natural material characteristics;
• Handmade craftsmanship;

actual products may have slight variations in color, texture, or finish.

These differences are considered normal characteristics of decorative lighting products and do not constitute product defects.

Customers should carefully review product specifications before placing an order.

5. Product Installation and Safety

Lighting products may require electrical installation.

Customers are responsible for ensuring that products are installed correctly and safely according to applicable electrical standards.

For products requiring professional installation, AELVENA recommends using qualified electricians or professional installers.

AELVENA is not responsible for damages caused by:

• Incorrect installation;
• Improper use;
• Unauthorized modification;
• Failure to follow installation instructions.

6. Pricing and Availability

All prices displayed on this website are subject to change without prior notice.

AELVENA reserves the right to:

• Correct pricing errors;
• Update product information;
• Modify product availability;
• Discontinue products.

If an order is affected by incorrect pricing information or unexpected inventory issues, we will contact the customer and provide an appropriate solution.

7. Orders and Payments

By placing an order through AELVENA, you confirm that:

• The information provided during checkout is accurate and complete;
• You are authorized to use the selected payment method;
• You agree to our store policies.

All payments are processed through secure third-party payment providers.

AELVENA reserves the right to cancel or refuse orders involving:

• Suspected fraudulent activity;
• Unauthorized payment methods;
• Incorrect customer information.

8. Order Cancellation

Customers may request cancellation of an order before the order enters the processing, production, or shipping stage.

Once an order has entered production or has been shipped, cancellation requests may not be accepted.

For detailed information regarding cancellations, returns, and refunds, please refer to our Return & Refund Policy.

9. Shipping and Delivery

AELVENA provides shipping information including:

• Processing times;
• Estimated delivery periods;
• Shipping methods;
• Delivery conditions.

Delivery times may vary due to circumstances outside our control, including:

• Carrier delays;
• Customs procedures;
• Weather conditions;
• International shipping processes.

AELVENA will provide reasonable assistance regarding delivery-related questions.

10. Intellectual Property Rights

All website content, including but not limited to:

• Brand name;
• Logo;
• Product images;
• Product descriptions;
• Website design;
• Graphics;
• Text content;
• Marketing materials;

is owned by or legally licensed to AELVENA.

All content is protected by applicable intellectual property laws.

Unauthorized copying, reproduction, modification, distribution, or commercial use is prohibited.

11. Privacy Protection

AELVENA respects customer privacy and processes personal information according to our Privacy Policy.

Customer information may be collected and used for:

• Order processing;
• Payment processing;
• Product delivery;
• Customer support;
• Website improvement;
• Marketing communication where permitted.

For more details, please review our Privacy Policy.

12. Third-Party Services and Links

Our website may contain links to third-party websites, payment providers, or services.

These links are provided for customer convenience.

AELVENA does not control and is not responsible for:

• Third-party website content;
• Privacy practices;
• External products or services.

Customers should review third-party policies before using external services.

13. Limitation of Liability

To the maximum extent permitted by applicable law, AELVENA shall not be liable for:

• Indirect losses;
• Incidental damages;
• Delays caused by third parties;
• Losses resulting from improper installation or misuse of products.

Nothing in this Legal Notice limits consumer rights provided by applicable consumer protection laws.

14. Customer Support

If you have any questions regarding this Legal Notice, products, orders, or website policies, please contact us:

AELVENA

Email:

aelvena8@gmail.com

Business Address:

Sansha Jiehui 14th Street No.1, 2nd Floor
Henglan Town
Zhongshan City, Guangdong Province
528478
China

We will make reasonable efforts to respond to customer inquiries promptly.

15. Updates to This Legal Notice

AELVENA may update this Legal Notice from time to time due to:

• Business changes;
• Legal requirements;
• Website improvements;
• Customer service updates.

The latest version will always be published on this page with the updated date.

© 2026 AELVENA. All Rights Reserved.