Contact Us

Thank you for visiting AELVENA.

We are committed to providing our customers with a reliable shopping experience and helpful customer service. If you have any questions about our products, orders, shipping, returns, refunds, or other matters related to your purchase, please feel free to contact us.

Customer Service

Email: aelvena8@gmail.com

For customer service inquiries, please contact us by email. Our customer service team will review your request and respond as soon as possible.

Company Address

AELVENA

China, Guangdong Province
Zhongshan City
Henglan Town
Sansha Jiehui 14th Street No. 1, 2nd Floor
Postal Code: 528478
China

How We Can Help

You can contact us regarding:

• Product information and specifications

• Product availability

• Order status and order-related questions

• Shipping and delivery

• Returns and refunds

• Damaged or incorrect items

• Payment-related questions

• After-sales support

• Other questions regarding our products or services

Order Inquiries

If you are contacting us regarding an existing order, please include your order number and provide as much information as possible about your request. If applicable, you may also include photographs or other relevant information to help us understand the issue and assist you more efficiently.

Response Time

We aim to respond to customer inquiries as soon as reasonably possible. Response times may vary depending on the nature and complexity of the request.

Please note that inquiries received outside our normal customer service hours may be answered on the next business day.

Contact Information

AELVENA
Email: aelvena8@gmail.com
Address: China, Guangdong Province, Zhongshan City, Henglan Town, Sansha Jiehui 14th Street No. 1, 2nd Floor, Postal Code: 528478, China

We appreciate your interest in AELVENA and look forward to assisting you.

AELVENA